Foxlark Crystal Shop Policies & Return Info

Thank you for visiting my small shop.

FoxLark Alchemy
Jewelry for the strange and unique.

Sustainable, ethical jewelry...
• I make, design or hand pick each item myself.
Photograph, list, package and ship each and every item from our home studio. 
I truly want everyone to love these little magics I create.
I always try to represent each item accurately and package each piece securely

•PLEASE contact me before leaving any negative feedback so I can resolve any issues for you. .

•Processing time-

All items are shipped within 1-5 business days. You can upgrade shipping at checkout for faster shipping times. All items are shipped from our home studio in Savannah GA or occasionally from the road as we travel the US in our mobile studio.

Currently Foxlark is a small business of 1 person (me) so please be patient.

•Shipping times- 

North America: Usually 2-8 business days  from time of order
International: 1-3 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

•Returns & exchanges-
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 hours of purchase


Natural Crystal Info
• The crystals I use are natural stones and can have scratches chips or inclusions in the stones. I try to show these in the photos but feel free to ask if you would like any additional photos

• Please remember that the crystals are tiny pieces of the earth and should be worn with care . They can break if dropped or hit. Please be careful when wearing as I can not repair crystals or refund if they are broken after wearing.
Thanks for understanding.


Shipping info
All jewelry orders are sent by registered first class mail with tracking within 1-5 business days. Shipping time is usually 1-4 days within the U.S. from the time it is shipped and you will receive a tracking number and insurance.
***ALL packages are sent with tracking and insurance

• Any crystals or packages over 1 pound can not be shipped first class mail so they will be shipped either USPS priority or fedex Usually 1-3 days in the US.

Please note: I ship to the address provided with your order... If you need to change the shipping address after an order has been placed, please let me know right away!

Gift wrapping and packaging
Each piece of jewelry come ready for gift giving.

Returns and Exchanges
If you are unhappy with your order please contact me within 3 working days of receiving your package. I will do my best to resolve the problem quickly.

All items must be unworn/ undamaged for return or exchange. Refund will be issued minus shipping or include a $5 restocking fee per item. Buyer is responsible for return shipping.
All returns or exchanged must be approved by me before being sent back.
If you have any questions just message me.


Care instructions
A note on greening- Please note that copper rings may leave a green mark on your skin. This is in no way harmful and many people say that wearing copper is very beneficial. I coat my copper rings with a varnish on the inside but depending on your body chemistry you may experience some greening. This can be simply washed off with a little soap and water.

***All of our jewelry is always 100% nickel free!

Based on 2560 reviews
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It looks just like the photo. I ordered a...

It looks just like the photo. I ordered a half size which they accommodated and with the usual beautiful craftsmanship as always. I'm very happy with my kyanite ring. It actually sparkles!

Love the smaller rings for smaller finger...

Love the smaller rings for smaller finger sizes! Please make more small sizes theyre amazing 👏

I was hoping for a green stone and I got o...

I was hoping for a green stone and I got one. But any color would have been great. Thank you.

K
Large Self Standing Amethyst Geode Crystal Cluster / FoxlarkCrystals
KH (Ashburn, US)
Great quality specimen I received and pack...

Great quality specimen I received and packaged well!

R
Fossilized Palm Root Fine Silver Crystal Earrings / Long Dangle Witchy Earrings
Robin

Love, love, love these earrings! I got these to match my necklace and I couldn't be happier!

Lovely pieces and great customer service

I forgot to add notes when I made my order but was able to remedy by sending an email. Great customer service, fast shipping and lovely pieces. So excited to wear them out!

This seller is perfect for me. Her work i...

This seller is perfect for me. Her work is unique and that is what I love,! Thank you for my beautiful things!

Always 5 stars

I’m always happy with my purchases from Foxlark Alchemy. Truly. This time is no different, I love these earrings, they’re so versatile! Thank you!!

M
Brass Decorated Moonstone Detail Earrings
Meghan W. (Saint Paul, US)
Love!

I received these about a week and a half ago, and I absolutely love them. The moonstone is so pretty and looks so nice with the gold. I have a similar pair with labradorite that I wear all the time, and I know I will wear these a lot as well.

J
Size 5 Copper / Silver FLASH SALE - NEW or Discontinued or Imperfect Jewelry - #384 - #387
Jessica

The ring is beautiful, very nicely made and has beautiful color.

Fantastic quality as always. No other jewe...

Fantastic quality as always. No other jewelery quite like it!

M
Size 8 Copper / Silver FLASH SALE - NEW or Discontinued or Imperfect Jewelry - #780-783
Maura

Stunning jewelry! Fantastic quality. I love adding more pieces to my collection.

Necklace and earrings

Both absolutely stunning and well made.

M
Size 10 Silver Natural Fancy Moss Agate Crystal Statement Ring / Foxlark Collection - One of a Kind
MW (Ashburn, US)
semplicemente meraviglioso. Mi piace molto...

semplicemente meraviglioso. Mi piace molto e lo consiglio.

H
Rainbow Moonstone Ring Silver Size 9 / Foxlark Crystal Jewelry Collection
Heather

Incedible. Stunning. Very well made!

I've been wanting this ring for so long....

I've been wanting this ring for so long. I'm glad you had more. I love it, thank you!

J
Green Bloodstone Crystal Statement Ring Silver Size 8 / Foxlark Collection
JE (Ashburn, US)
This ring is gorgeous! The setting is uniq...

This ring is gorgeous! The setting is unique and the stone has lovely subtleties. It's become one of my favorite rings!

Gorgeous As Ever!

I have several pieces from Foxlark now & my new Palm Root Moon ring is by far my favorite piece of jewelry I own! Cant wait for upcoming drops & my next purchase! ✨ She is incredible in her craft & I am grateful to have found Foxlark! ✨

A
Tigers Eye Sterling Silver Ring Size 5 6 7 8 / Bohemian Stone Statement Ring
Alisha

Love this!

Grabby Hands!

Every time I've worn this ring since it arrived people have grabbed my hand to have a closer look at it! I've gotten nothing but compliments on it, and it's one of my favorite pieces.

A
Moss & Moon Collection - Included Quartz Statement Necklace set in Fine Silver / One of a Kind - by Foxlark
AB (Ashburn, US)
I love this pendant. It is absolutely stun...

I love this pendant. It is absolutely stunning!

I love this necklace! I love everything I see from Foxlark! I'll be spending more money there!

L
Citrine Fine Silver Crystal Earrings / Long Dangle Witchy Earrings
LS (Ashburn, US)
I love my new earrings so much!! They are...

I love my new earrings so much!! They are so beautiful! I now have purchased a ring, a necklace, and now these earrings. I love everything I've received and will definitely be back for more again soon :)